Frequently Asked Questions  

Frequently Asked Questions

1. What is UNOComplete Solutions?

UNOComplete Solutions is a locally owned company providing professional residential and commercial cleaning services and coordinating 24-hour emergency plumbing services throughout Metro Atlanta and surrounding Georgia communities. We help homeowners, businesses, property managers, and healthcare facilities maintain clean, safe, and well-maintained properties with dependable service and trusted professionals.

2. How does the service request process work?

Getting started is easy.

  1. Submit your request using our online form or give us a call.

  2. We review your service needs.

  3. We match you with the appropriate cleaning or plumbing professional.

  4. We confirm your appointment.

  5. Your service is completed promptly and professionally.

Our goal is to make the entire process simple, convenient, and stress-free.

3. Are your cleaning and plumbing professionals licensed and insured?

Yes. We work with experienced professionals who meet our quality standards. Plumbing professionals are required to maintain appropriate licensing where applicable, and vendors are expected to carry liability insurance and provide professional, dependable service.

4. What cleaning services do you offer?

We provide a wide range of residential and commercial cleaning services, including:

  • Standard Residential Cleaning

  • Commercial Cleaning

  • Deep Cleaning

  • Move-In & Move-Out Cleaning

  • Medical & Healthcare Facility Cleaning

  • Post-Construction Cleaning

  • Event Cleaning

  • Carpet Cleaning

  • Window Cleaning

  • Floor Care

  • Pressure Washing

  • Specialty Cleaning Services

  • Custom Cleaning Plans

Not sure which service is right for you? We're happy to help.

5. What plumbing emergencies do you handle?

We help connect customers with qualified plumbing professionals for emergencies such as:

  • Burst pipes

  • Major water leaks

  • Overflowing toilets

  • Clogged drains

  • Sewer backups

  • Water heater issues

  • Emergency shut-off valve problems

  • Other urgent residential and commercial plumbing issues

Emergency plumbing services are available 24 hours a day, 7 days a week.

6. How quickly can someone respond?

Response times vary depending on your location, service type, weather conditions, and technician availability.

  • Emergency Plumbing: We work to connect you with a plumbing professional as quickly as possible—often within 30 minutes to 2 hours.

  • Cleaning Services: Same-day or next-day appointments may be available, depending on scheduling.

7. What areas do you serve?

UNOComplete Solutions proudly serves Metro Atlanta and surrounding Georgia communities, including:

Atlanta, Sandy Springs, Marietta, Smyrna, Mableton, Austell, Douglasville, Powder Springs, Roswell, Alpharetta, Dunwoody, Decatur, Stone Mountain, Conyers, Covington, McDonough, Stockbridge, Fayetteville, Peachtree City, Newnan, Hiram, Dallas, Kennesaw, Acworth, Woodstock, Canton, Loganville, Snellville, and many nearby communities.

If you're unsure whether we service your area, simply contact us.

8. How does payment work?

Payment terms vary depending on the service provided. Cleaning services arranged through UNOComplete Solutions follow the pricing and payment terms provided during booking. For referred vendor services, payment details will be explained before work begins so you'll know exactly what to expect.

9. How do I become a vendor?

We're always looking for dependable professionals to join our growing network.

To apply, complete our Vendor Application and provide:

  • Business information

  • Proof of liability insurance

  • Required licenses or certifications (when applicable)

  • Service areas

  • Relevant experience

Approved vendors may receive service opportunities based on availability, location, and customer needs.

10. Can I schedule multiple services at the same time?

Yes. Whether you need residential cleaning, commercial cleaning, emergency plumbing, or multiple services for the same property, we'll coordinate everything to make the process as convenient as possible.

11. Do you offer free estimates?

Yes. We provide free estimates for most residential and commercial cleaning services. Contact us by phone or complete our online request form, and we'll provide a customized quote based on your property's size, service needs, and schedule.

12. Why choose UNOComplete Solutions?

Customers choose UNOComplete Solutions because we're committed to providing dependable service, honest communication, flexible scheduling, and exceptional attention to detail. Whether you need routine cleaning or an emergency plumbing solution, our mission is to make maintaining your home or business simple, reliable, and stress-free.

Still Have Questions?

We're here to help. Contact the UNOComplete Solutions team today, and we'll be happy to answer your questions, provide a free estimate, or help you find the right service for your home or business.